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What are your delivery times?

Once your order is placed, our team will ship it within 24 to 72 hours. Then it will be delivered directly to your home in 2 to 3 weeks. Indeed, with the Covid-19, our delivery times are longer than expected.

I did not receive an order confirmation, is this normal?

Sending the order confirmation sometimes takes some time. Normally, you should receive it within an hour. Remember to check your SPAM folder, if you don't find the order confirmation there, we can check that your order has been registered. We will not be able to help you over the phone, please send us an e-mail.

I received my article but the size doesn't fit, what can I do?

Exchanging an item is very simple. Just click here.

I received my order but it is incomplete, is this normal?

If your order is incomplete, don't worry! Some products may be shipped separately depending on our stock. If you have received the first part of your order the second part should arrive a few days later.

Where are you based?

Our head office is near Paris, France. Our technical team and our return warehouses are also based in France. Our international warehouse is based in China.

How can I make sure I order the right size?

If you are not sure of the size before you place your order, be it for a suit, jacket, shoes... You can send us a message here. Specify the item you are interested in, our experts will tell you what you need.

Can I cancel or change my order?

After placing your order, you have 24H to cancel or modify your order. To cancel an order send us a message here:

Can I change my address?

Of course, you have 24H to change your shipping address. To change your address, you can contact us here:


Can I get a discount on my order?

We do not offer any additional discounts.

What is the refund procedure?

If you want a refund, simply follow the instructions of the return procedure, click here.

Do you ship anywhere in the world?

Yes absolutely, shipping costs are offered worldwide.

If you don't find an answer to your question, you can also just contact us on our contact page. Click here to contact us.

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